Last updated 12 September 2026
CadenceMusicApp offers a 30-day money-back guarantee on Cadence Professional and Cadence Studio. If you are not satisfied with your membership, you can request a full refund within 30 days of your order date.
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with the email address you used at checkout, or contact us and we will arrange it for you.
You can cancel a monthly membership at any time from Settings in Cadence. Cancelling stops future renewals and you keep your paid features until the end of the period you have already paid for. Cancelling on its own does not issue a refund — request one as described above if you are within the 30-day window.